Unsolicited Customer
Comments
As a Site Manager for Dover Park Condominiums, I deal
with people from many different service companies. Today, one
of your service people conducted pest elimination on our property.
I wanted you to know that it was a pleasure to deal with him.
-Linda Erdberg
Each time the serviceman came he was both professional
and informative. We would like to commend you for the type and
caliber of employees you hire. We appreciate all you have done.
Keep up the good work. -Veronica
Sanford
I usually do not take the time to stop and write a
letter of appreciation, but your customer service certainly warrants
commendation. Your service technician was so pleasant and accurate
in his knowledge of chemical use around our felines in the hospital.
He made a worrisome experience into a good trust relationship.
Thank you for sending such a professional.
-VCA Beacon Hill Cat Hospital
I would like to bring to your attention the excellent
service provided today by your technician. I have been home for
two of his visits to my house and both times his treatment has
been done very thoroughly and in a professional manner. He treated
my house inside and outside in the spring of last year for ants.
After his visit the ant problem was completely eliminated. -Mary
Slattery
I am writing to tell you that our technician, David,
is one fo the best servicemen I have ever had to deal with. He
is very professional, always prompt and respectful. I have two
small children and he is very sweet to them and I trust him completely
when he is inside our outside my house. He is a man who truly
cares about his job and the homes he services. He has called
just to make sure everything is okay between service calls. I
hope you realize what a wonderful employee you have working for
you. He is truly a delight and a professional. -Amy
and Sean Kelly
Mrs. Rusby and I are most grateful to George who cleared
our kitchen counter of ants. George visited us approximately
five time. On each visit he carefully explained to us the technique
he would employ that day to kill ants. Finall, he succeeded thanks
to his knowledge, great care, persistence and patience. Also
because of his pleasant personality it was our pleasure to deal
with him for which we thank you very much. -Paul
Rusby
Jeff was recommended to us by a friend and we called
him right away. Our house had carpenter ants and spiders in it.
Jeff came out and explained the service and started treatment
right away. He treated our house for a year and took care of
the pests here. I would strongly recommend him to our friends
and neighbors. He was prompt and trustworthy. He also made us
feel comfortable enough to call when something came up. He is
an excellent representative for your company.
-Gloria Truslow
I just wanted to take a moment to acknowledge Stan's
cooperative nature and understanding demeanor when dealing with
me and the residents at The Gates of McLean. He is always patient
with me when things get a little crazy in the office and he is
helpful and polite with the residents. Great Customer Service.
-David
Simpson
I am writing to express my apprreciation for the outstanding
work that both Jeff and Joe have performed. I called ProTech
regarding a nest of European hornets in a woodpile. The next
day Joe was here, treated the nest, and we did not see a hornet
after that day. Jeff and Joe returned for a repeat performance
a year later on a nest in a tree near the house. Within 48 hours
I no longer saw any hornets. Both gentlemen answered my questions
with patience and detailed information, and approached the situation
in a thorough and professional manner. -Lynda Cooper
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