Unsolicited Customer Comments

As a Site Manager for Dover Park Condominiums, I deal with people from many different service companies. Today, one of your service people conducted pest elimination on our property. I wanted you to know that it was a pleasure to deal with him.         -Linda Erdberg

Each time the serviceman came he was both professional and informative. We would like to commend you for the type and caliber of employees you hire. We appreciate all you have done. Keep up the good work.            -Veronica Sanford

I usually do not take the time to stop and write a letter of appreciation, but your customer service certainly warrants commendation. Your service technician was so pleasant and accurate in his knowledge of chemical use around our felines in the hospital. He made a worrisome experience into a good trust relationship. Thank you for sending such a professional.     
-VCA Beacon Hill Cat Hospital

I would like to bring to your attention the excellent service provided today by your technician. I have been home for two of his visits to my house and both times his treatment has been done very thoroughly and in a professional manner. He treated my house inside and outside in the spring of last year for ants. After his visit the ant problem was completely eliminated.       -Mary Slattery

I am writing to tell you that our technician, David, is one fo the best servicemen I have ever had to deal with. He is very professional, always prompt and respectful. I have two small children and he is very sweet to them and I trust him completely when he is inside our outside my house. He is a man who truly cares about his job and the homes he services. He has called just to make sure everything is okay between service calls. I hope you realize what a wonderful employee you have working for you. He is truly a delight and a professional.         -Amy and Sean Kelly

Mrs. Rusby and I are most grateful to George who cleared our kitchen counter of ants. George visited us approximately five time. On each visit he carefully explained to us the technique he would employ that day to kill ants. Finall, he succeeded thanks to his knowledge, great care, persistence and patience. Also because of his pleasant personality it was our pleasure to deal with him for which we thank you very much.          -Paul Rusby

Jeff was recommended to us by a friend and we called him right away. Our house had carpenter ants and spiders in it. Jeff came out and explained the service and started treatment right away. He treated our house for a year and took care of the pests here. I would strongly recommend him to our friends and neighbors. He was prompt and trustworthy. He also made us feel comfortable enough to call when something came up. He is an excellent representative for your company.
-Gloria Truslow

I just wanted to take a moment to acknowledge Stan's cooperative nature and understanding demeanor when dealing with me and the residents at The Gates of McLean. He is always patient with me when things get a little crazy in the office and he is helpful and polite with the residents. Great Customer Service.              -David Simpson

I am writing to express my apprreciation for the outstanding work that both Jeff and Joe have performed. I called ProTech regarding a nest of European hornets in a woodpile. The next day Joe was here, treated the nest, and we did not see a hornet after that day. Jeff and Joe returned for a repeat performance a year later on a nest in a tree near the house. Within 48 hours I no longer saw any hornets. Both gentlemen answered my questions with patience and detailed information, and approached the situation in a thorough and professional manner.  -Lynda Cooper